Comments on: Is ITVN in Serious Financial Trouble?

By: kartinkinastol

kartinkinastol — Fri, 03 Apr 2009 12:41:25 +0000

Looks good! Very usefulGood resources here. Thanks much!

By: Todd Hillier

Todd Hillier — Thu, 17 Apr 2008 13:55:28 +0000

The same thing happened to me. I got the e-mail from Setanta, I canceled ITVN, then the double-charged me. My CC company is telling me to file a dispute letter to get the charge removed.

By: John P

John P — Fri, 11 Apr 2008 14:04:25 +0000

Yup…same here..not only on March 2nd, but again twice on Apr. 2nd.

I sent them an email March 11th to tell them about the double billing and at the same time, requested to cancel my sub, but they STILL double charged me again this month.

I then called my VISA customer service today and they agreed to dispute the charges. ie. I won’t have to pay for 3 or the 4. Since I cancelled on March 11th, I’m only obligated to pay one of those 2 charges on March 2nd.

Just make sure you have a copy of the email you sent when you requested cancellation of your sub.

It usually takes anywhere from 3-6 weeks to reverse the charges on your statement but you won’t be charged any interest. Also, the CSR told me to keep watching my statement for a few months.

Call you credit card company people before these a-holes start thinking they can mess with us!

By: Michael M

Michael M — Wed, 09 Apr 2008 02:50:25 +0000

I just received my credit card bill and I was charged $14.95 twice in the same day! Anyone know how to cancel this service?

By: Matthew C

Matthew C — Fri, 04 Apr 2008 13:13:17 +0000

What is the email address to cancel ITVN, they have charged my account twice in the past 2 months. Help!